Privacy Policy

Effective Date: November 5, 2025

Wartraf sp. z o.o. ("we," "us," or "our") operates the Pet Coach mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using Pet Coach, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, and other contact details you provide when you register or contact us.

b. Usage Data

• Information about how you use the App, including interactions, session duration, and preferences.

c. Device Information

• Device type, operating system, unique identifiers, and crash logs to improve performance.

d. Pet Information

• Optional data about your pet (name, age, breed, training progress) that you choose to enter in the App.

We do not collect sensitive personal data unless explicitly provided by you for App functionality.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the App and its features.
• Personalize user experience and offer training recommendations.
• Respond to your inquiries and provide customer support.
• Send important updates, such as policy changes or service notices.
• Analyze App performance and usage for improvement.

We do not sell or rent your personal information to third parties.

3. Data Storage and Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We may share data in the following cases:

• With service providers: who help us operate the App (e.g., analytics, hosting).
• When required by law: to comply with legal obligations or respond to lawful requests.
• Business transfers: in case of a merger, acquisition, or asset sale, your information may be transferred.

We ensure that all third parties respect the security of your data and comply with data protection regulations.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for data processing.
• Request a copy of your stored data.

To exercise these rights, please contact us at contact@wartraf.com.

6. Children's Privacy

Pet Coach is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

7. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before interacting with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised "Effective Date." Continued use of the App after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wartraf sp. z o.o.
Website: https://wartraf.com
Email: contact@wartraf.com